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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice quality and package, came on time. I tested it with water and it didn’t leak, although I’m not sure I would use it alone for a heavy period. Good product!
Excellent quality. Fast shipping. XL at 48 is ideal.
Excellent xxl
Second time ordering. Great quality and fast shipping. Panties are individually packed.
Panties seems good quality. My waist is 75cm,I ordered XXXL,if I order next time,will take a size smaller-XXL.
Quality at the top, very comfortable, take two sizes above. I recommend it.
Items arrived in a week and a half to New York. Thank you!
Thank you for composing the order in time. They reached the exact address
These clothes I like I can go out without any fear the fabric is good to quality arrived in two weeks thanks for the gift I loved it really is a good store answer messages give good customer service I recommend that they buy from him
XL size fits on m size, took her daughter for 13 years, quality was pleasant. Recommend
Everything is packed for 5, it came relatively quickly. I recommend the store.
Order came quickly. Pleased with the packing. Many thanks to the store!
Second time buying these. Really recommend it for girl especially during their period, a great help.
Is the same description. Super nice. Still not used in menstrual period. Hope have good absorption.
Ordered on Sept 7, received on Nov 6 (paid shipping) The panties are very nice, the protective part actually goes quite high in front compared to other ones I bought. The mesh fabric is quite stretchy and the fit is perfect.
Very good product hard almost a month
Great
order a sz up, i got lrg and they were like med...but everything else was just fine. soft to touch and stretch is good...shipn was fast got them about 1 wk later, constant alerts about my package...will order again...
je suis taille S mais commandé une taille XXL et c'est parfait pour moi. Ils sont très confortables.
I’ve purchased before, so I was aware of the sizing differences and the shrinkage after washing (cold water only, reshape after washing, line dry, no heat). I usually give these a hand rinse in the shower and then put then into my laundry pile to machine wash later. They look big before washing, but I’d say an XL, after washing, is equivalent to a US Juniors size S, XXL is equivalent to a regular women’s size S, or Juniors M. XXXL is a Juniors L, or women’s M nearly L. The panties are higher waisted (just at or below belly button) and have full coverage in the rear and around the leg openings. Unlike other similar period panties on here, these have coverage in both part of the front and the back (all the way to the elastic waistband), so there’s less likely to be leakage. They are comfortable and stretchy, plus the mesh-like material is breathable so it’s more tolerable than others during hotter months.