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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very soft strap, well fastened to the metal button, deep blue. The only defect-it collects dust well (like everything with a soft touch coating), but it can be easily washed off with water. On the arm with a girth of 15-16 cm is fastened to the last hole, but the tail itself is already resting in the watch (wearing does not interfere). The store very quickly sent the goods (during the day of the order), the delivery took a month and 17 days taking into account the new year holidays (most likely the parcel was long in the mail, because. Postmen did not work and could not bring it) to Kursk region. The quality is so good that it is already the second such strap I have (but in a different color).
Oooochen long delivery (2 months). I have already opened the dispute and until its closure remained one day. And about the miracle-he came. Put in the mailbox, the neighbor is true, but this is already a jamb of the post of Russia) Bracelet Super! On this watch took 20mm. I recommend. The strap is very nice.
Sooo for a long time somewhere on the sidelines of ukrpost lay this strap. Finally, in the mailbox instead of notice, lay a bag from china with an estonian tracking number. The quality of the strap has long been known (this is already the third strap). Quality. The strap copes with its task on hurray. For those who saw this type of fastening, my instructions for putting on: 1. replace the old strap with a new one so that the loop is at the bottom of the wrist with a bent arm in the elbow. 2. connect the two halves of the strap wrapped around the wrist and insert the pin into one of the holes to be comfortable. Done with one hand. 3. the end of the strap with holes thread into the loop and push it to full fit. Done with one hand. I recommend this decent and quality strap in black.