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Soft Cashmere Sweaters O-Neck Wool Pullovers

12 reviews
100% of buyers enjoyed this product! 97 orders
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SizeChest WidthLengthShoulderSleeve Length
S96643758
M100653859
L104674060
XL108694261
XXL112714462
XXXL116734663
4XL120744764
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  • Style: Casual
  • Material: Cashmere, Cotton, Wool
  • Technics: Flat Knitted
  • Collar: O-Neck
  • Sleeve Length(cm): Full
  • Item Type: Pullovers
  • Closure Type: None
  • Thickness: Standard
  • Pattern Type: Striped
  • Gender: Men

 

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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of His & Her Trove (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://hisandhertrove.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

12 reviews
100% of buyers enjoyed this product!
5 stars
(12)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
V***s
verifed buyer
15 Nov 2017

Realy nice material, very soft like silk.

A***t
verifed buyer
11 Nov 2017

Good quality quick delivery i love it

A***n
verifed buyer
11 Nov 2017

all is excellent, is a little small.

Customer
verifed buyer
8 Nov 2017

fits good and feels good. Delivery was faster than anticipated

E***k
verifed buyer
8 Nov 2017

a little bit loose on the waist

G***v
verifed buyer
25 Oct 2017

Fastest delivery ever - 1 week to Europe. Best customer experience on His&HerTrove. Recommend this store and his goods

E***a
verifed buyer
24 Oct 2017

sweater, soft, very nice to the body. recommend. only shortcomings is long, nearly 2 month, everywhere отслеживался order...

Y***a
verifed buyer
19 Oct 2017

good sweater, slim shirt wear instead. sat good, рукавадлинные (long husband hand). smell no, оченнь акуратно made. coupon received next purchase.

T***z
verifed buyer
13 Oct 2017

perfect super quality nice

N***y
verifed buyer
4 Oct 2017

I love this store. I usually order here and I am always satisfied with my purchases. Excellent items store very pro i give you 10 stars. Thks so much You are the best

F***a
verifed buyer
3 Oct 2017

product upon the advertised

M***i
verifed buyer
10 Aug 2017

Good and wonderful product Greet the store and further progress

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