We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Awesome product work very good good quality wil definitely buy here again
Well made equipment. Lot capabilities fitting extra items. Strong plastic and rubber.
It was not fast, a month and a half, but the result I'm happy. Packed everything was just in a common package, but all strong, so nothing broke. There is nothing to say about the stabilizer itself, many are familiar with it-everything is done soundly and qualitatively, but I will say about the light separately. The thing is excellent and, most importantly, it is done very well, if you remember the price for which I took it-1240 rubles. Switch-slider with analog light adjustment (see photo), so that to each situation you can choose your light beam intensity. The screen closing the LEDs is a bit cloudy, so that the light turns out softer and diffuse. The only thing, it's a pity that the batteries were not included, well, it's so, a trifle. In general, the kit is made perfectly and does not seem fragile and short-lived. Purchase is straight satisfied, so I recommend, you can take.
Good rig. Quality!!! Packed was excellent. Delivery was 3 days to St. Petersburg from Moscow. Its application look at the photo. I recommend the store!!!
Good
Excellent product, as seen in the image. I arrive in Cali, Colombia, in a month. One of the lights shines less than the other, but it's acceptable, I liked it very much. I recommend it.
At first glance a good devi. The phone holds tight, the accessories do not hang out. The light is powered by batteries or paverbank, there is a choice of cold/warm t adjustment of the intensity of the light. The microphone is normal.
Item quality, delivery is very fast (from russia) to spb a couple of days. store thanks.
The product is excellent, everything works. Soon i will give and we will test in action! The box with sound is very wrinkled, in this form of course you will not give, but fortunately in the set there are bags of material under the skin and suede and you can safely fold everything in them and give. Brought the courier straight in hand.
Delivery (from russia) is very fast. Ordered 02.08.19-came on 05.08.19 by courier. It is very convenient to hold in hands, the frame itself is made qualitatively. Lamps shine well, but not at long distances, of course. One lamp is powered by 2 batteries (no batteries included). The order is happy, i'm already waiting for when i will use it in business.